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MANAGEMENT INFORMATION SYSTEMS CIS Discussion: Step 7

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David Gadish Ph.D.

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Copyright © 2021
David Gadish – All Rights Reserved

This book has been designed using resources from

Freepik.com

This book has been designed using resources from

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This book may not be reproduced without the written
permission of the author and publisher.
Printed in the United States of America

ISBN: 978-1-954713-13-0
BH4 Publishing

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This book is dedicated to the thousands of students that
have had to tolerate my stories over the years at
California State University, Los Angeles.  You have
taught me so much!

And of course, I always enjoy the occasional “Hey Gadish,
who are you?” when I go shopping at the home depot.

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Motivation
 

Over the past three decades, I have had the privilege to
interact with thousands of people through my decade-long
corporate career, followed by two decades of operating my
own businesses, coaching, mentoring, and teaching.

I have spent almost two decades as a professor at
California State University, Los Angeles, teaching
management information systems using various books.  I
always thought that the books had too many details most
students do not care about and will likely not remember
following the final exam.

I hope that this book and my perspective will increase
your professional and or business success!

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Overview
 

The book presents a 9-step approach to embracing
information systems for increased professional and
business success. 

 

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The Information Systems Power Gain
(ISPG) Approach Introduced
 

The Information Systems Power Gain (ISPG) Approach,
developed by the author, consists of the following nine
steps:

Step 1 – Understand Why You Need to Learn to Handle
More and More and More Information Systems
Step 2 – Understand Your Organization Better
Step 3 – Handle Data, Information, Knowledge, Power
Step 4 – Generate Power with Information Systems
Step 5 – Understand the Technologies Available to
Increase Your and Your Organization’s Power
Step 6 – Introduce Change to Your Organization
Step 7 – Grow Your Organization’s Power by Adapting
Existing Technologies
Step 8 – Grow Your Organization’s Power by Creating
New Technologies
Step 9 – Become a (Better) Project Manager

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FIGURE 1 – THE INFORMATION SYSTEMS POWER GAIN (ISPG)

 

 

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Legal Disclaimer
 

Although the author and publisher made every effort to
ensure that this book’s information was accurate at press
time, the author and publisher do not assume and hereby
disclaim any liability to any party for any loss, damage,
or disruption caused by errors or omissions.

The author and the publisher disclaim any and all
liability to the maximum extent permitted by law if any
information, analysis, opinions, advice, and/or
recommendations in this book prove to be inaccurate,
incomplete, unreliable, or result in any other losses.

The information contained in this book does not constitute
legal, technical, or financial advice and should never be
used without first consulting with legal and other
professionals.

The publisher and the author do not make any guarantee or
other promise as to any outcomes that may or may not be
obtained from using this book’s content.  You should
conduct your own research and due diligence.

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About the Author
 

David Gadish, Ph.D., is a tenured university professor, a
former management consultant, licensed real estate
professional, real estate trainer, and coach.

David is a professor at the College of Business and
Economics, California State University, Los Angeles.  He
has been teaching Management Information Systems and
Project Management since 2002.

He also currently teaches real estate at Touro College Los
Angeles, a division of Touro University Worldwide, where
he established the current real estate program. 

David is a founding partner at Geffen Real Estate in
Beverly Hills, California, where he oversees a team of
residential and commercial real estate agents.

David is also the author of several other books available
on Amazon, including:

“The Practical Guide to Career Opportunities in
Real Estate: A Survey of Over 35 Careers with a
Focus on Becoming an Excellent Real Estate Agent,
with Introduction to Property Management, Real
Estate Finance, Auctions, Leasing, Investing and
1031 Exchange”.
“The Eight Step Strategy for Success in Real
Estate Sales: And The 18 Reasons Why Most New Real
Estate Agents Fail, Featuring The 13 Key Factors in
Selecting a Real Estate Brokerage”.
“Introduction to Real Estate – Listing a Property:
Pricing Properties, Handling Occupied Properties,
Handing Vacant Properties, Marketing Properties,
Offer Management, Escrow/Closing Management (Really
Simplified)”
“The 6 Step Approach to Embracing Project
Management For Increased Personal, Professional,
and Business Success (Really Simplified)”

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“Introduction to Real Estate – Beyond Residential
Sales: Real Estate Finance, Property Management,
Residential and Commercial Leasing, Investing, 1031
Exchange, Auctions (Really Simplified)”

In his spare time, David and his wife and business
partner, Orit, raise their four daughters on
their over 150 fruit tree orchard in Beverly Hills,
California.  David Gadish can be reached via text at 310-
433-0694 or via email at dgadish@calStateLA.edu or
david@GeffenRealEstate.com

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Brief Table of Contents
 

Motivation

Overview

Legal Disclaimer

About the Author

Brief Table of Contents

Table of Contents

Table of Figures

Step 1 – Understand Why You Need to Learn to Handle More
and More and More Information Systems

Step 2 – Understand Your Organization Better

Step 3 – Handle Data, Information, Knowledge, Power

Step 4 – Generate Power with Information Systems

Step 5 – Understand the Technologies Available to
Increase the Power of Your Organization

Step 6 – Introduce Change to Your Organization

Step 7 – Grow Your Organization’s Power by Adapting
Existing Technologies

Step 8 – Grow Your Organization’s Power by Creating New
Technologies

Step 9 – Become a (Better) Project Manager

 

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Table of Contents
 

Motivation

Overview

The Information Systems Power Gain (ISPG) Approach
Introduced

Legal Disclaimer

About the Author

Brief Table of Contents

Table of Contents

Table of Figures

Step 1 – Understand Why You Need to Learn to Handle More
and More and More Information Systems

Step 1 Outline

Step 1 Objectives

Step 1 Overview

The Information Age

The Internet of Things

The Army of Automation

Why Sooner or Later You May Be Left Behind?

Step 2 – Understand Your Organization Better

Step 2 Overview

Step 2 Outline

Step 2 Objectives

Introduction

What is a Functional Area of an Organization?

What Are the Eight Functional Areas of an Organization?

Operations

Marketing

Sales

Customer Service

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Management

Human Resources Management (HRM)

Accounting

Information Systems

The Problem of Information Silos

Organizational Outcomes

Goods

Services

Data, Information, and Knowledge (DIK)

Products

The Value Organizations Add

Competitive Advantage

Organizational Strategies for Success

Strength, Weaknesses, Opportunities, and Threats (SWOT)
Analysis

What is SWOT Analysis?

Strengths

Weaknesses

Opportunities

Threats

How to Use a SWOT Analysis?

What is the Five Forces Model?

Competitive Rivalry

Supplier Power

Buyer Power

Threat of Substitution

Threat of New Entry

What Are the Generic Strategies?

What is The Cost Leadership Strategy?

What is The Differentiation Strategy?

What is the Focus Strategy?

Choosing the Generic Strategy for Your Organization

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Value Chains

What is a Value Chain?

Components of the Value Chain

What is Value Chain Analysis?

Roles and Responsibilities of Executives

Information Systems Executives

Non-Information Systems Executives

Measuring Organizational Success

Critical Success Factors

Key Performance Indicators

Example of CSF and KPI

Efficiency and Effectiveness

Efficiency and Effectiveness Examples

Organizational Decision Making

What are the Challenges Managers Face When Making
Organizational Decisions?

What is the Decision-Making Process?

What Types of Decisions are Made in Organizations?

Supply Chain

What Is a Supply Chain?

How to Control the Supply Chain with Information
Systems?

Step 3 – Handle Data, Information, Knowledge, Power

Step 3 Overview

Step 3 Outline

Step 3 Objectives

Introduction

What is Data?

What is Information?

What is Knowledge?

What is DIK?

What is Big Data?

What Is Structured Data?

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What Is Unstructured Data?

Transactional and Analytical Data

Transactional Data

Analytical Data

Data Quality

Data Accuracy

Data Completeness

Data Consistency

Data Timeliness

Data Uniqueness

Data Validity

DIK Governance

Databases

What is a Database?

What is a Database Management System (DBMS)?

What is Structured Query Language (SQL)?

What is a MySQL database?

Why Use Databases?

Database Challenges

What are Self Driving Databases?

Data Warehouses

What is a Data Warehouse?

Why have a Data Warehouse in Your Organization?

Why Not Run Analytics Against Your OLTP Environment?

What are the Components of a Data Warehouse?

Benefits of a Data Warehouse

Data Warehouse Characteristics

Data Warehouse Architecture

Managing DIK Quality in a Data Warehouse

What is a Data Mart?

What is a Cloud Data Warehouse?

What is an Autonomous Data Warehouse?

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What to do with the DIK? Business Intelligence, Business
Analytics, Data Analytics

What is Business Intelligence (BI)?

What is Business Analytics?

What is Data Analytics?

What is Data Mining?

What is Data Visualization?

What is an Infographic?

What is a Database Driven Website?

What is Data Ethics?

What is Information Security?

Sources of Information Security Threats

What is Cybersecurity and How is it Different from
Information Security?

Types of Cybersecurity Threats

Responses to Threats

What is Involved in Information Security?

How to Handle Information Security?

Possible Careers in Information Security

Step 4 – Generate Power with Information Systems

Step 4 Overview

Step 4 Outline

Step 4 Objectives

What is a System?

Examples of Systems

What is an Information System?

Information Systems Supporting Decisions

Information Systems Making Decisions

What are Operational Support Systems?

What are Managerial Support Systems?

What are Strategic Support Systems?

What is a Digital Dashboard?

Artificial Intelligence Systems

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Machine Learning

Expert Systems

Neural Networks

Genetic Algorithms

Intelligent Agents

Virtual and Augmented Reality

Blockchain Technology

Step 5 – Understand the Technologies Available to
Increase the Power of Your Organization

Step 5 Overview

Step 5 Outline

Step 5 Objectives

Do More with the Basics

Internet

Web

Email

Text

Social Media for Organizations

Why Use Social Media?

Benefits of Social Media

LinkedIn

Twitter

Facebook

Instagram

Pinterest

Snapchat

YouTube

Content Management Systems

Web Conference (Webinar) Systems

Video Conference Systems

Podcasts

Collaboration Systems

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Crowdsourcing

Crowdfunding

Blog

Wiki

Mashup

Customer Relationship Management Systems

Operational CRM

Analytical CRM

Transaction Processing Systems

Supplier Relationship Management Systems

Human Resource Management Systems

Enterprise Systems (ERP Systems)

Supply Chain Management Systems

3D Printing and the Supply Chain

Mobile Technologies for Business

Wireless Technologies for Business

E-Business

What Are the Main Categories of EBusiness?

What are the Main Ways to Make Money in EBusiness?

Why Sell Direct to Consumers (DTC)?

User-Generated Content

Collaboration Inside the Organization

Collaboration Outside of the Organization

Step 6 – Introduce Change to Your Organization

Step 6 Overview

Step 6 Outline

Step 6 Objetives

What is a Business Process?

Using MIS to Improve Business Processes

Why Document an Organization’s Business Processes?

How to Document Processes?

Why Re-Engineer Organizational Business Processes?

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Manage, Improve, Streamline, Optimize, Re-engineer
Business Processes

How to Re-Engineer Business Processes of an Organization?

Automating Business Processes

Management Consulting Process

Step 7 – Grow Your Organization’s Power by Adapting
Existing Technologies

Step 7 Overview

Step 7 Outline

Step 7 Objectives

Introduction

Before You Search for COTS Software

Define the problem

Document Your Existing and Proposed Business Processes

Do You Need New Software?

Determine a Budget for the New Software

Gain and Maintain Organizational Support for Change

So, Where to Find New Software for Your Organization?

Customizing the COTS Software for Your Organizational
Needs

What are the Costs Associated with Adoption COTS
Software?

Integrating Different Software Applications

Why Integrate Software Solutions?

What is Involved in Integrating Different Software
Applications?

Step 8 – Grow Your Organization’s Power by Creating New
Technologies

Step 8 Overview

Step 8 Outline

Step 8 Objectives

Introduction

What is the Software Development Life Cycle (SDLC)?

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What Are the Steps of SDLC?

Planning Phase

Requirements Analysis Phase

Design Phase

Development Phase

Testing Phase (Conducted in Parallel with Development)

Deployment Phase

Operation and Maintenance Phase

SDLC Methodologies Explained

Waterfall

Agile

Iterative

Step 9 – Become a (Better) Project Manager

Step 9 Overview

Step 9 Outline

Step 9 Objectives

Introduction

What is a Project?

The Characteristics of Projects

The Project Life Cycle

Additional Basic Definitions

Some Projects Have Multiple Phases

Where Do Projects Come From?

When Should Projects Be Handled?

Projects Come with Many Questions

Keys to Project Success

No Fear of the Unknown

Constantly Asking Questions

Your Role as a Project Manager

 

 

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Table of Figures
 

Figure 1 – The Information Systems Power Gain (ISPG)
Figure 2 – The Information Age
Figure 3 – The Internet of Things
Figure 4 – Army of Automation
Figure 5 – Functional Areas of an organization
Figure 6 – SWOT
Figure 7 – Strengths
Figure 8 – Weaknesses
Figure 9 – Opportunities
Figure 10 – Threats
Figure 11 – Porter’s 5 Forces
Figure 12 – Porter’s Three Generic Strategies
Figure 13 – The Value Chain
Figure 14 – Types of Decisions and Related Technology
Figure 15 – Challenges Related to Decision Making
Figure 16 – The DECISION-MAKING Process
Figure 17 – Types of Organizational Decisions at Different
Levels
Figure 18 – SCM Components
Figure 19 – Data, Information, Knowledge (DIK)
Figure 20 – Structured Data
Figure 21 – Unstructured Data
Figure 22 – Machine Generated Unstructured Data
Figure 23 – Transactional Data
Figure 24 – Analytical Data
Figure 25 – Components of Data Quality
Figure 26 – Table in a Relational Database and It’s
Components
Figure 27 – Relationship between tables in a Relational
Database
Figure 28 – Key Database Functions
Figure 29 – Database Challenges
Figure 30 – Typical Data Warehouse Characteristics
Figure 31 – Simple Data Warehouse Architecture

MANAGEMENT INFORMATION SYSTEMS CIS Discussion: Step 7

Referring to Step 7, assuming you have an organization, discuss the following questions.

In a new post, use the Reply button at the bottom of this page to respond to the following six questions (one paragraph minimum for each question): 

  • Define the issues your organization is facing that you believe require automation.
  • Does your organization need a new information system or can modify the existing information system(s)? Why?
  • Explain the budget components of a new COTS software for your organization.
  • Describe what it takes to gain and maintain organizational support for introducing new COTS software to your organization.
  • Find three COTS vendors that specialize in your industry and list them and their websites.
  • Describe the issues involved in customizing COTS for your organization, including the integration of different information systems in your organization.